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Once the last submission is in — the editor’s, or the typist’s on a job with no editor — the job moves to Reviewing and an automatic QA pass starts on the agency’s copy of the Word document. The review reads the draft, checks it against the agency’s house rules, and flags what it finds — a likely mistyped name, a spelling slip, a speaker attribution that doesn’t fit, formatting problems, leftover file markers that must not reach the customer. You don’t take part in that pass. The findings are saved inside the agency’s copy of the document — not the one you uploaded — and your case manager works through them in Word. From your side the job simply sits under Past badged Reviewing, with an In Review banner on the job page and your downloads closed, until the pass finishes and the job moves on to Finalizing by itself, or the agency decides it needs you again.

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When the review comes back to you

If a finding needs your hands rather than theirs, staff return the job. It reappears on your Active list with a Task Status of Pending, you normally get the ready-to-start email again, and whatever the case manager wrote when returning it posts to the job’s thread as a note headed “Rejected the transcript”. Often that note is all you need: fix what it describes in your own copy and submit again. Sometimes the case manager will send you the reviewed document itself — usually as an attachment on the job thread — and ask you to work through the findings. That file carries the review inside it: it opens with a comment on the first line telling you the panel has notes, and the notes appear in a panel called Transcript review. The panel comes from the Legalancer Word add-in — a one-time install covered on its own page, Legalancer for Word, along with where it sits on the ribbon and what to do when the button’s missing. The rest of this page is for that case.

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Working the findings

Open the reviewed document and click Legalancer on the Home ribbon — in some setups the panel opens on its own. Findings are listed in document order under three tabs: Open, Fixed, All. Each card says what the review thinks is wrong: a category, a plain explanation, and the exact quote with the suspect part highlighted. From there:
  • Click the page and line number on the card and Word selects the exact spot in the text. That jump stays accurate even after your edits have moved everything around.
  • If the card offers an Apply button with a replacement, one click makes exactly that edit in the document and marks the finding fixed.
  • Otherwise make the fix by hand, then click Resolved.
  • If the finding is wrong, click Dismiss. A transcript is a verbatim record and the review is told not to “correct” how people actually spoke — but it can still misjudge. A dismissal is a real answer, not a failure; it’s how the agency learns which rules misfire.
Re-open takes back a decision. On a finding you fixed through Apply it reopens the decision but leaves the text as edited — use Word’s own undo if you want the words back. After each decision the panel moves you to the next open finding by itself. On machine-generated drafts, cards also carry a timestamp like 12:35 @ deposition-part-1.mp3, so you can go check the recording at the spot in question.

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Your decisions live in the file

Every decision is written into the document the moment you make it, and the panel reminds you to save so it sticks. Save the file as you normally would. Close Word tonight, reopen next week — the panel picks up exactly where you left off, and the review travels with the file wherever it goes. When the last finding is decided, the Open tab shows a Review complete card with a Review Decisions button that lists everything you decided. There’s nothing to submit from the panel — the document is the deliverable: save it and send it back the way your case manager asked. If the job was returned to you, upload that same file with Upload & Submit — Legalancer reads the decisions saved inside it, so the agency sees exactly what you resolved and what you dismissed without you writing it up. A plain copy of your own file works as a submission too, but the decisions only travel with the reviewed one.