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Invoices are generated automatically when your transcription jobs or proceedings orders are completed. You’ll receive an email with a PDF copy attached — that PDF includes a direct payment link so you can pay without logging in.

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Accounting Section

The accounting section gives you a centralized view of all your invoices across both transcription and proceedings.
All outstanding invoices. For each invoice you can pay now or download a PDF copy for your records.

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Paying an Invoice

There are a few ways to pay:

From your email

When an invoice is created, you’ll receive an email with a PDF attached. Open the PDF and use the payment link inside — no login required.

From the app

Open the Accounting section, find the invoice under Unpaid, and select Pay Now. For transcription jobs, you can also pay directly from Transcription → Past.
Payment is processed through your agency’s payment portal. Accepted methods — such as credit card or ACH — depend on what your agency has configured.

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Payment on Delivery

Some accounts require payment before a completed transcript or product can be downloaded. If this applies to your account, a Pay Now prompt will appear on the job before the download becomes available.
Once payment is confirmed, your download will be available immediately.