Before You Start
You’ll need the audio or video recording of your proceeding before you can submit. If you don’t have it yet, you’ll need to request it from the court.Contact the clerk's office
Reach out to the clerk’s office for the court where your hearing took place and request a copy of the official recording. There is typically a fee set by the court to obtain it.
Receive your recording
Courts provide recordings in different ways — on CD, USB drive, or as a digital file download. Common formats include FTR (
.ftr), MP3, MP4, and WAV.If you receive a CD and plan to upload digitally, copy the files from the disc to your computer before uploading. If you’re delivering or mailing the media instead, select physical media when creating your job, add a reference name, and enter the total audio length so we can provide an accurate estimate.Creating a Job
Fill in the details
Complete the required fields. Depending on your account, you may be asked for information about the case, the proceeding date, and the parties involved. Fill in what applies to your situation — required fields are marked with a red asterisk.
Set your turnaround time
Choose how quickly you need the transcript. Options and pricing vary depending on your account.
Select your media
Upload your recording. You can upload multiple files if the same proceeding was split across several recordings.
Specific Scenarios
Have Multiple Related Proceedings?
Have Multiple Related Proceedings?
Only Need Part of the Recording?
Only Need Part of the Recording?
If you only need specific portions transcribed, note the time ranges in the notes field. Your final bill will reflect only the portions actually transcribed, even though the estimate is based on the total audio uploaded.Use the format You can find timestamps by opening your file in any media player — the current position is shown as the recording plays. For multiple excerpts, list each range on its own line. If your files have different filenames, include the filename next to each range.
HH:MM:SS – HH:MM:SS. For example, to transcribe from 1 hour 12 minutes to 1 hour 45 minutes:
