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Once a proceeding session is complete, orders can be placed for transcripts, video, and other available products. Orders are only available on past proceedings — you cannot place an order on an upcoming or canceled proceeding.
This is separate from uploading a recording for transcription. Orders placed here are tied to a specific scheduled proceeding and fulfilled by our team based on what was captured at the event.

How Orders Are Created

As the proceeding wraps up, the court reporter goes on the record to confirm who is ordering what. That information is captured on their worksheet and entered into the system — so if orders were placed at the proceeding, they will already appear in your account once processing begins. If no order was placed at the time, you can come back and place one manually at any point afterward.

Placing an Order

If you need to place an order after the fact, you can do so in two ways from your past proceedings:

From the list view

In your past proceedings list, use the Place Order action directly on any completed proceeding without opening it.

From inside a proceeding

Open a past proceeding, go to the Orders tab, and select Place Order. Existing orders for that proceeding are also visible here.

Order Statuses

StatusMeaning
SubmittedYour order has been placed and is awaiting processing.
PendingOur team is working on your transcript or product.
CompleteThe order has been fulfilled. Open the order and go to the Files section to download your deliverables.

Invoices

Each order generates an invoice automatically. Access it from the Invoices tab within the order, or from the Accounting section of your account.