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Active/past view

Board view

Parent and children jobs

  • bills from workers are created when the send their final version
  • invoices arent sent to customer untill all child jobs are complete

assigning workers

(link to how availability works)

Deposits

Payment on Delivery

Action Required

The Transcription Issues panel lists transcription jobs that need attention from Admins or Managers. Each issue type below highlights what’s pending and the steps needed to move the job forward.

Need Configuration

The transcription job is missing required setup details (e.g., assigned participants, turnaround time, or linked files).
Action: Review the job and complete all required configuration fields before assigning.

Requires Assignment

The job hasn’t been assigned to a typist or editor yet.
Action: Assign available team members based on availability and workload.

Pending Assignment

A job was recently created or updated but is still awaiting assignment confirmation.
Action: Verify job details, then confirm or reassign as needed.

Needs Finalizing

The transcript has been completed but hasn’t been reviewed or finalized.
Action: Review for accuracy, apply final formatting, and mark as finalized.

Overdue

The job has passed its expected turnaround or delivery date.
Action: Check progress with assigned team members, expedite completion, and notify the client if needed.

Missing Invoices

Completed transcription work has not yet been invoiced to the client.
Action: Generate the customer invoice and ensure all charges are included.

Missing Bills

Internal billing for typists, editors, or other contributors has not been processed.
Action: Create and approve bills for the completed work.