Requesting a new date
The form opens pre-filled with the current session, so you change only what moves. Pick the new date and times (fifteen-minute steps; holidays are marked in the picker), and only touch the timezone if the session itself is moving zones. Submit Request — nothing has moved yet, and the deposition keeps its original date until a manager approves. Only one request can be open at a time. While yours is pending, a banner on the job shows exactly what you proposed, with a Cancel Request button to withdraw it — withdrawing doesn’t touch the original booking, and you can submit a fresh request afterwards.If the request is approved
You get a confirming email, and the session moves to your proposed date. What matters more is the staffing behind it:- Your own confirmation carries over. If you’d confirmed the original date, the new one is treated as confirmed the moment it’s approved — so propose a date you can keep. If you hadn’t confirmed, the job stays in your Action Required queue for the new date; watch the queue rather than waiting for a second email.
- The professionals are not carried over the same way. They’re notified, and depending on how the agency handles it they may re-confirm or the job may be staffed again. A date that was fully covered before the move may not be immediately afterwards — and the badge stays on Upcoming through all of it, so check Action Required rather than the badge if the new date is close.
- A Zoom meeting moves with the session. The ID and password usually survive, but check the Location tab after approval before reusing an old calendar invite.
Canceling a proceeding
Cancel Proceeding is beside Reschedule, and also inside the confirmation card in Action Required — so you can decline a date rather than confirm it. Add an optional comment (up to 500 characters), then confirm: the cancellation is immediate and cannot be undone. Canceling releases every professional on the job, closes any pending reschedule request, deletes the Zoom meeting, and kills the job’s emailed links. A canceled proceeding moves to Past with its summary, files, orders, and invoices still readable; Location and Invitees are hidden.A cancellation close to the date may attract a late cancellation fee — check your service agreement before canceling at short notice.

